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SHIPPING POLICIES

The House of Lights is concerned about your privacy. It is our policy not to collect any personal information such as your name, address (postal address or email), and telephone number unless voluntarily submitted via an email correspondence. Any such information is kept private and confidential. We do, however, track the total number of visitors to our Web site for purely statistical reasons. These statistics contain no personal information and are used only to help us continually update and improve our site. Personally identifiable information is not extracted in this process.

All non-personal information that is gathered through the site is stored in a secure location and is accessible only by designated staff members. We do not utilize "cookies" on this site.

The House of Lights does not provide or sell information to third parties for any reason. If you have any questions or concerns regarding your privacy on this Web site, please contact our management via Email or call our showroom directly at 440-449-3500.

What information do we collect?

We collect information from you when you place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

houseoflights.biz
5818 Mayfield Road
Mayfield Heights, Ohio 44124
USA
mark@houseoflights.biz
440-449-3500

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House of Lights
5818 Mayfield Rd
Cleveland, OH 44124

Phone: (440) 449-3500
Customer Care
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